Client F.A.Q (Frequently Asked Questions)

What problem does Network Integrators solve?

NI takes the guess work out of assessing, implementing and managing technology, while always meeting budget. We remove IT headaches to let you focus on running your business. NI is a trusted technology advisor and we integrate the optimal solution for each and every customer. We help customers Take Control of IT.

What is the primary differentiating benefit that NI delivers to customers?

NI greatly reduces both the headaches of maintaining information technology and the expense of doing so. NI customers are served by enterprise-class IT talent using enterprise-grade IT solutions, all in small and medium sized business packages.

Top 5 Reasons Why Customers Should Choose NI :

1. Value: Whether customers choose from a-la-carte service offerings or ask for custom service packages, NI 's economies of scale means customers receive enterprise-class solutions.

2. Dependability: Each NI customer is served by a Dedicated NI Business Manager and NI Technology Managers who treat your technology, network and budget as if it were their own.

3. Integrity: NI professionals never push technology at clients. Clients receive the education they need to help them to make informed decisions regarding technology. It's the NI Way.

4. Simplicity: It is easy to do business with NI . Contact your representative by telephone, fax, e-mail, online or in person. Use one single number to call technical support. View competitive pricing on one single invoice. Quickly learn NI 's simple, structured and effective business processes. You are always in control of your IT and budget. And that's how it should be.

5. Experience: Seasoned experts help you plan, design, maintain and support the secure data networks and applications that are vital to your business.

Network Integrators' Approach

NI Technology Managers live, breathe and eat the technology industry. NI implements proven solutions for hundreds of business customers. That�s why NI can help you sort through this vast industry and prioritize your specific IT requirements. Since 2001, NI has become recognized as a leading provider of IT services for small and medium sized businesses with no or a small IT staff. As well, NI has crafted select services for large businesses which have enjoyed thorough and value-packed offerings from NI . So what is the first step? Let NI provide you with its unbiased, accurate Technology Report & Consultation, a holistic view of your infrastructure and technology use. From there, NI will help you ensure that all your IT needs are met. The result: NI complements your existing in-house capabilities and makes your operations run more smoothly. NI works with senior business professionals, IT staff and all levels of your organization to ensure your business is in optimal technical shape, providing both a-la-carte services as well as packaged solutions and support, and ultimately tremendous value and personalized service.

What is Network Integrators' Solution?

NI brings the best computer expertise in Canada to bear on your IT situation. We do this through our vast network of top IT experts across Canada. Our IT services are delivered in plain English and simple packages.

You may run your own 10-PC & 1 server network. In-house IT staff might take care of your 500-seat advanced business network operating across multiple locations. Or you might be somewhere in between. Regardless of your size and needs, NI can answer your questions. We are a trusted first call technology partner backed by the top talent in the country, and we're here to serve your needs.

Who is Network Integrators' target market?

Network Integrators caters primarily to the small and medium-sized Canadian business that needs IT infrastructure but does not budget for the in-house expertise to maintain that infrastructure.

Also, large businesses have come to enjoy NI 's extremely competitive value pricing for specialized services.

How do businesses benefit from Network Integrators' products and services?

Business advances whether your IT infrastructure is ready or not. NI understands this and provides the expertise you need to stay on top of your day, regardless of where you are in Canada or how specialized your needs are.

Eliminate your downtime and IT headaches. Keep your staff efficient and working effectively. Get control of all of your electronic information and IT budget. These are just some of the things NI can help you to do.

What if a business already has an IT services provider?

NI works closely with hundreds of industry partners and alliances. NI 's network of IT experts can cover any technology need you have. If your current provider doesn't handle a technology you want to work with, call NI for that niche need. We are pleased to work with your other suppliers in the IT industry. We work with you to streamline your overall technology requirements with our industry leading documentation and control methodologies.  Your needs are our priority. 

What if a business already has an in-house IT team?

In-house IT staff creates the most value by doing two things:

1. managing the unique and business critical processes for your company in a full-time, onsite capacity

2. when they have the time to evaluate and test the new technology to take your business forward.

Give your IT staff the time to create and maximize their value, and let NI handle routine IT chores or help by working with your team to implement new technologies. Let NI bring its substantial market experiences in optimizing IT investments while minimizing IT expenses to you.